O'Gallery Premier Hotel & Spa

This hotel is an absolute gem nestled in the hustle and bustle of Old Quarter Hanoi. We arrived around 8.30am and naturally our room was not ready. We decided to take a walk around the neighbourhood to get our bearings. Within 5 minutes we were sitting at a coffee shop on train street with the next train due in seconds. It was so convenient to walk everywhere. We selected the Royal Terrace Suite. The room was beautifully appointed with all the amenities we needed. We loved the hotel so much we decided to stay an extra night. Unfortunately the terrace suite was not available but we were offered the Royal balcony suite. The room was HUGE. I think we may choose option the next time we stay. The main stars of this hotel are the staff. Every single staff member has a welcoming smile and all are eager to help. Bora helped organise a day trip to Ha Long Bay for us and had our luggage moved to our new room for our return. The cost of the day trip was probably a fraction more expensive than if I used a travel agent but if you want convenience and trustworthiness I recommend you definitely book your excursions through the hotel. Breakfast was excellent too. Buffet and eggs al a carte. I highly recommend this hotel for its location and efficient staff.

Absolutely everything. The hotel staff were helpful, friendly and informative before we arrived and that just continued throughout our stay. Thomas was really helpful in sorting taxis and tours and the whole team were just so fantastic! The hotel is in a great location, easy walking distance to most things and the rooms were spacious and luxurious! Loved it and have booked to come back for one night at the end of our trip because it was so good! They also brought me a cake and wine to mark my birthday which was such a special touch and completely unexpected.

I liked the staff very much in this hotel, all very friendly, professional and very nice to have a chat with. They all helped me with all my needs and questions, they were greetings me by my name which definitely brought a smile on my face! The room was great with a small balcony on a very quiet side of the hotel and the bed extremely comfy. The bathroom even had a big bathtub! Overall, a great stay in this hotel and I can definitely recommend it to other travellers!

This boutique hotel offers an escape from the crazy chaos called Hanoi and is a welcome refuge. I loved the hotels beautiful design and my room was very comfortable. . The staff go above and beyond to help on any request, right down to offering me a take away breakfast at 5 a.m.. The location is fantastic to get out and discover all Hampi has to offer. The night markets, the Lake, the water puppet show, and great bars, restaurants and the hussling city. Can't say enough about this lovely Hotel O' Gallery!

We are truly grateful for this hotel and all its staff! We ended up staying 5 nights and were really well raken care of by the kind, professional staff who was always very attentive to our needs. In addition we loved the unlimited hot water, the most comfortable bed we have slept in and the sheets and towels that amazingly really did not have any detergent smell at all!